Responsible Gambling 🛡️
Spin Galaxy is committed to promoting safe gambling practices and ensuring players have access to the tools and resources they need to stay in control. While online casinos offer entertainment, it is essential to recognise when gambling stops being fun and starts becoming a problem.
What Is Responsible Gambling
Responsible gambling means playing within your limits—both financially and emotionally. It involves setting boundaries before you play, understanding the risks, and knowing when to stop. Gambling should never interfere with your relationships, work, or financial stability.
Players aged 18+ are legally allowed to gamble in New Zealand, but age alone does not determine whether someone is ready to gamble responsibly. Self-awareness and honest reflection are key to maintaining a healthy relationship with gaming.
Warning Signs of Problem Gambling
Recognising the warning signs early can prevent serious harm. You may have a gambling problem if you:
- Spend more money or time gambling than you originally planned
- Chase losses by continuing to play in an attempt to win back money
- Lie to family or friends about how much you gamble
- Borrow money or sell possessions to fund gambling
- Feel anxious, irritable, or restless when you try to cut down
- Neglect work, school, or personal responsibilities because of gambling
If any of these sound familiar, it is important to seek help immediately.
Self-Exclusion and Deposit Limits
Spin Galaxy offers several tools to help you stay in control. You can set daily, weekly, or monthly deposit limits to ensure you never gamble more than you can afford. These limits can be adjusted, but increases typically take effect after a cooling-off period.
Self-exclusion allows you to block access to your account for a set period—ranging from weeks to months or permanently. During this time, you will not be able to log in, deposit, or play. If you feel gambling is becoming a problem, self-exclusion is a powerful tool to regain control.
New Zealand Support Services
Help is available 24 hours a day, seven days a week. The Gambling Helpline New Zealand provides free, confidential support for anyone affected by gambling harm. Call 0800 654 655 to speak with a trained counsellor. You can also text or access online chat services through their website.
The Problem Gambling Foundation of New Zealand offers face-to-face counselling, support groups, and resources for family members impacted by gambling. Services are free and available nationwide.
International Resources
For additional support, GamCare and Gamblers Anonymous offer guidance, peer support groups, and educational materials. These organisations provide help to anyone, anywhere, who needs it.
How to Get Help
Reaching out is the first step. Contact the Gambling Helpline at 0800 654 655 or speak to someone you trust. Spin Galaxy supports all players in taking control of their gambling and encourages anyone struggling to seek professional help without delay.
Remember: gambling is regulated by the Kahnawake Gaming Commission, and all operators licensed under this authority must adhere to strict player protection standards. Your safety and well-being matter.
